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GET IN TOUCH

Contact Lodestar

Send a message, give us a call, or stop by during the hours posted below. First conversations are always free, and most messages get a reply within one business day.

Send a Message

Tell us what you're working on. The more detail you can share about your environment and goals, the more useful the first response will be.

Required fields are marked with an asterisk.

First and last name.

Use a full address with a domain — e.g. [email protected].

Digits, spaces, parentheses, or dashes — e.g. (619) 535-6104.

Your business or organization name.

Pick the closest match — we'll route it from there.

Briefly describe your goals or the issue you're trying to solve. 5,000 character limit.

By submitting, you agree we can reply to your message. We don't share your information. See our Privacy Policy.

What to Expect

No pushy sales calls. No 12-page contracts before the first conversation. Just a direct discussion about what you actually need.

  1. Reply within one business day

    Most messages get an initial response inside 24 hours. Existing clients have faster turnaround.

  2. Discovery call — 30 minutes, free

    We discuss your situation, current pain points, requirements, and what success looks like. No obligation.

  3. Right-sized proposal

    You get clear pricing and a scope that matches your business — not an oversized contract for a small problem.

COMMON QUESTIONS

Frequently Asked Questions

How quickly will I hear back after submitting this form?

Most new inquiries get a reply within one business day. Existing recurring clients have faster lanes depending on the contract.

What happens after I submit a message?

We review the message personally, reply with any clarifying questions, and propose a walkthrough or discovery call if it looks like a fit. No pushy sales follow-up and no contract before the conversation.

I have a time-sensitive issue — should I use this form?

For anything urgent, call (619) 535-6104 directly. The form is monitored during business hours but isn't the right channel for an active emergency.

What should I include in my message?

The more context, the better the first reply. Useful details: what you need done, where (address or site description), your rough timeline, and any constraints (access hours, compliance requirements, recurring vs. one-time).

Will my information stay confidential?

Yes. We don't share or sell contact form submissions. They route directly to Bytes Unlimited, aren't stored in a third-party CRM, and are covered by our Privacy Policy.

Do you serve customers outside New York?

Our service area is concentrated around Wallkill and New York. We'll travel for the right recurring commercial account — ask and we'll tell you straight whether it's a fit.

What hours do you keep?

See the Hours section on this page for current windows. Existing clients have direct lines that work outside posted hours.